Aircall incident
Issues with phone calls impacting Mexico phone numbers
Resolved after 48 minutes, affecting Inbound Calls and Outbound Calls, on May 28, 2026.
Voice service for Mexico phone numbers has been fully restored. The issue was isolated to a local carrier, which has since returned to normal operation.
Affected components
Update timeline
- investigating May 28, 2026, 07:22 PM UTC
We are currently investigating an issue with Mexico phone numbers.
- monitoring May 28, 2026, 07:40 PM UTC
The issue seems to be subscribed to a local carrier or local network and has returned to regular service. We continue to monitor the situation to ensure voice service remains stable.
- resolved May 28, 2026, 08:11 PM UTC
Voice service for Mexico phone numbers has been fully restored. The issue was isolated to a local carrier, which has since returned to normal operation.
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