Aircall incident

Issue on inbound/outbound calls

Resolved after 2 hours 1 minute, affecting Inbound Calls and Aircall Workspace (Desktop) and 1 more, on May 15, 2026.

resolved May 15, 2026, 07:16 AM UTC

This incident is resolved. Inbound/outbound call actions on the Aircall app are fully functional.

Started: May 15, 2026, 05:15 AM UTC
Resolved: May 15, 2026, 07:16 AM UTC
Duration: 2h 1m
Detected by Pingoru: May 15, 2026, 05:15 AM UTC

Affected components

Inbound CallsAircall Workspace (Desktop)Outbound CallsAircall Mobile App (iOS)Aircall Mobile App (Android)Aircall Chrome ExtensionAircall Workspace (Web)

Update timeline

investigating May 15, 2026, 05:15 AM UTC

We are experiencing issues with Inbound/Outbound call actions on the Aircall App. Our team is working on this to fix the situation. We will be updating this status page to keep you informed of the resolution progress.
monitoring May 15, 2026, 06:40 AM UTC

We have implemented a fix, and you should now be able to action calls on the Aircall app. We will continue to monitor and provide another update as soon as more information becomes available.
monitoring May 15, 2026, 07:12 AM UTC

We are continuing to monitor for any further issues.
resolved May 15, 2026, 07:16 AM UTC

This incident is resolved. Inbound/outbound call actions on the Aircall app are fully functional.

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