AhaSend Outage History
AhaSend is up right nowPingoru has recorded 6 incidents for AhaSend: 6 in the last 12 months and 0 in the last 90 days.
Incidents, newest first
Minor June 24, 2026 Degraded performance: API, Webhooks, Inbound Routing, and Dashboard 1h 44m APIs (API v2), APIs (API v1), APIs (Webhooks), APIs (Inbound Message Routing) and 1 more
Started Jun 24, 2026, 04:15 AM UTC· resolved Jun 24, 2026, 05:59 AM UTC
- investigating Jun 24, 2026, 04:15 AM UTC
We are currently investigating an incident affecting our APIs, Webhooks, Inbound Message Routing, and Dashboard. Our engineers are actively looking into it and we will post an update as soon as we have more information.
- resolved Jun 24, 2026, 05:59 AM UTC
This incident has been resolved as of 07:23 CEST. Our APIs, Webhooks, Inbound Message Routing, and Dashboard are operating normally again. We are still investigating the root cause and will follow up with a post-incident summary once that is complete. Thank you for your patience.
Major June 9, 2026 Some services are currently unavailable 33m APIs (API v2), APIs (API v1), APIs (Webhooks), SMTP Servers (SMTP with STARTTLS (send.ahasend.com:587)) and 1 more
Started Jun 09, 2026, 09:23 AM UTC· resolved Jun 09, 2026, 09:56 AM UTC
- investigating Jun 09, 2026, 09:23 AM UTC
Our team is investigating reports about some services that are currently unavailable
- investigating Jun 09, 2026, 09:36 AM UTC
A misconfigured deployment job caused service outage. All services are now back to normal.
- resolved Jun 09, 2026, 09:56 AM UTC
Corrective actions have been taken to prevent the problem from recurring.
Minor April 22, 2026 Degraded Performance - Delayed Logs 3d 11h Dashboard (dash.ahasend.com)
Started Apr 22, 2026, 10:05 AM UTC· resolved Apr 25, 2026, 09:16 PM UTC
- investigating Apr 22, 2026, 10:05 AM UTC
Some customers have been experiencing degraded performance resulting in delayed email delivery. We are investigating the issue and will provide updates as we have more information.
- investigating Apr 22, 2026, 11:22 AM UTC
New traffic is processing normally. We are continuing to investigate the impact on emails that were delayed during the incident and will provide a further update shortly.
- investigating Apr 23, 2026, 08:39 AM UTC
We want to clarify that this incident did not affect email delivery. All emails were delivered normally throughout the incident. The issue was limited to the display of timestamps in our back-end. We are currently correcting the affected timestamps and expect this to be fully resolved shortly.
- investigating Apr 23, 2026, 10:58 AM UTC
We are receiving reports that some customers are again experiencing issues with the display of timestamps in their logs. We are investigating and will provide an update shortly. Email delivery is not affected.
- investigating Apr 23, 2026, 12:09 PM UTC
We have identified the root cause of the timestamp display issue. Some message logs are showing incorrect "Accepted At" dates, which may make emails appear to have failed when they were in fact accepted and processed at an earlier time. Email delivery itself has not been affected by this issue. As of 14:14 today (5 minutes ago) we have deployed a fix for timestamps on all new messages. We are currently running a correction for existing affected messages and will update once this is complete.
- investigating Apr 23, 2026, 12:17 PM UTC
The "Accepted At" timestamps for older messages have been corrected. Some anomalies may still be visible - for example, not all delivery attempts for a message may be showing yet. These will appear as we continue to process the remaining corrections.
- resolved Apr 25, 2026, 09:16 PM UTC
The issue is now resolved.
Minor April 12, 2026 Delivery issues to iCloud (icloud.com) – APIs (API v2), APIs (API v1), SMTP Servers (SMTP with STARTTLS (send.ahasend.com:587))
Started Apr 12, 2026, 04:31 PM UTC· resolved Apr 12, 2026, 04:31 PM UTC
- resolved Apr 12, 2026, 04:31 PM UTC
We are aware of an ongoing issue affecting email delivery to iCloud.com mailboxes. Some messages may be delayed or not delivered. Our team is actively investigating the root cause. We will post an update as soon as we have more information.
Minor March 18, 2026 Degraded performance for some customers 1h 46m APIs (Email Tracking)
Started Mar 18, 2026, 06:45 AM UTC· resolved Mar 18, 2026, 08:31 AM UTC
- investigating Mar 18, 2026, 06:45 AM UTC
We have identified degraded performance affecting customers who use the CloudValid service for DNS configuration.
- resolved Mar 18, 2026, 08:31 AM UTC
Our technical team has a applied a workaround at 08:39 CET to restore normal functionality. We are continuing to monitor the situation.
Major November 18, 2025 Dashboard and APIs are unavailable 21m APIs (API v2), APIs (API v1), Dashboard (dash.ahasend.com), Website (Website) and 1 more
Started Nov 18, 2025, 12:12 PM UTC· resolved Nov 18, 2025, 12:33 PM UTC
- investigating Nov 18, 2025, 12:12 PM UTC
We are currently experiencing a service outage due to a global Cloudflare incident affecting multiple services. Our team is actively monitoring the situation and working closely with Cloudflare to restore full service as quickly as possible. While APIs and the dashboard are inaccessible, you can continue using our SMTP servers for delivering emails. At this time, some features or access to our platform may be temporarily unavailable. We understand the impact this may have and sincerely apologize for the inconvenience. We will provide updates as soon as more information becomes available.
- resolved Nov 18, 2025, 12:33 PM UTC
The services are now back up and operating normally.