AhaSend incident

Degraded performance for some customers

Resolved after 1 hour 46 minutes, affecting APIs (Email Tracking), on March 18, 2026.

resolved Mar 18, 2026, 08:31 AM UTC

Our technical team has a applied a workaround at 08:39 CET to restore normal functionality. We are continuing to monitor the situation.

Started
Mar 18, 2026, 06:45 AM UTC
Resolved
Mar 18, 2026, 08:31 AM UTC
Duration
1h 46m
Detected by Pingoru
Mar 18, 2026, 06:45 AM UTC

Affected components

APIs (Email Tracking)

Update timeline

  1. investigating Mar 18, 2026, 06:45 AM UTC

    We have identified degraded performance affecting customers who use the CloudValid service for DNS configuration.

  2. resolved Mar 18, 2026, 08:31 AM UTC

    Our technical team has a applied a workaround at 08:39 CET to restore normal functionality. We are continuing to monitor the situation.

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