AhaSend incident

Degraded performance: API, Webhooks, Inbound Routing, and Dashboard

Resolved after 1 hour 44 minutes, affecting APIs (API v2) and APIs (API v1) and 1 more, on June 24, 2026.

resolved Jun 24, 2026, 05:59 AM UTC

This incident has been resolved as of 07:23 CEST. Our APIs, Webhooks, Inbound Message Routing, and Dashboard are operating normally again. We are still investigating the root cause and will follow up with a post-incident summary once that is complete. Thank you for your patience.

Started
Jun 24, 2026, 04:15 AM UTC
Resolved
Jun 24, 2026, 05:59 AM UTC
Duration
1h 44m
Detected by Pingoru
Jun 24, 2026, 04:15 AM UTC

Affected components

APIs (API v2)APIs (API v1)APIs (Webhooks)APIs (Inbound Message Routing)Dashboard (dash.ahasend.com)

Update timeline

  1. investigating Jun 24, 2026, 04:15 AM UTC

    We are currently investigating an incident affecting our APIs, Webhooks, Inbound Message Routing, and Dashboard. Our engineers are actively looking into it and we will post an update as soon as we have more information.

  2. resolved Jun 24, 2026, 05:59 AM UTC

    This incident has been resolved as of 07:23 CEST. Our APIs, Webhooks, Inbound Message Routing, and Dashboard are operating normally again. We are still investigating the root cause and will follow up with a post-incident summary once that is complete. Thank you for your patience.

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