Resolved after 33 minutes, affecting Voice, on April 28, 2026.
We have resolved an issue that caused an increase in emergency handoffs for a subset of customers.
Affected components
Voice
Update timeline
- monitoring Apr 28, 2026, 08:17 PM UTC
We are investigating an increase in emergency handoffs affecting a subset of customers. The issue has been identified and deployed the fix. Our monitoring indicates the situation is recovering and we are actively investigating the root cause.
- resolved Apr 28, 2026, 08:30 PM UTC
We have resolved an issue that caused an increase in emergency handoffs for a subset of customers.
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