Ada incident

Issues with a ticketing integration

Resolved after 39 minutes, affecting APIs, on October 16, 2026.

monitoring Oct 16, 2026, 06:56 PM UTC

The fix has been implemented, and we are currently monitoring the situation to ensure the issue is fully resolved.

Started
Oct 16, 2026, 06:35 PM UTC
Resolved
Oct 16, 2026, 07:15 PM UTC
Duration
39m
Detected by Pingoru
Oct 16, 2026, 06:35 PM UTC

Affected components

APIs

Update timeline

  1. investigating Oct 16, 2026, 06:35 PM UTC

    we are currently investigating the issue

  2. identified Oct 16, 2026, 06:55 PM UTC

    The issue has been identified, and a fix is currently being implemented.

  3. monitoring Oct 16, 2026, 06:56 PM UTC

    The fix has been implemented, and we are currently monitoring the situation to ensure the issue is fully resolved.

  4. resolved Oct 16, 2026, 07:15 PM UTC

    The incident has been resolved.

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