Ada incident

Oracle Handoffs are failing

Resolved after 2 hours 33 minutes, affecting Agent Handoffs, on July 7, 2026.

monitoring Jul 07, 2026, 01:40 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 07, 2026, 11:54 AM UTC
Resolved
Jul 07, 2026, 02:28 PM UTC
Duration
2h 33m
Detected by Pingoru
Jul 07, 2026, 11:54 AM UTC

Affected components

Agent Handoffs

Update timeline

  1. investigating Jul 07, 2026, 11:54 AM UTC

    We are currently investigating this issue.

  2. monitoring Jul 07, 2026, 01:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 07, 2026, 02:28 PM UTC

    This incident has been resolved.

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