Ada incident

Partial Outages and increased latency Issues with Ada Chat have been identified

Resolved after 6 hours 38 minutes, affecting AI Agent and Chat, on October 19, 2025.

identified Oct 19, 2025, 01:56 AM UTC

We are experiencing degraded performance in chat services due to an upstream provider issue. Our team is monitoring and working with the vendor for resolution. Apologies for this inconvenience. We will continue to keep you up to date.

Started
Oct 19, 2025, 01:56 AM UTC
Resolved
Oct 19, 2025, 08:35 AM UTC
Duration
6h 38m
Detected by Pingoru
Oct 19, 2025, 01:56 AM UTC

Affected components

AI AgentChat

Update timeline

  1. identified Oct 19, 2025, 01:56 AM UTC

    We are experiencing degraded performance in chat services due to an upstream provider issue. Our team is monitoring and working with the vendor for resolution. Apologies for this inconvenience. We will continue to keep you up to date.

  2. resolved Oct 19, 2025, 08:35 AM UTC

    This incident has been resolved.

Your product runs on more than Ada

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →