Resolved after 1 hour 31 minutes, affecting Chat, on October 24, 2025.
We're seeing that functionality has returned and we'll continue to monitor chat performance.
Affected components
Chat
Update timeline
- investigating Oct 24, 2025, 02:14 PM UTC
We're currently investigating reports of the chat window being unavailable to end users. The reports note that a 403 error message is seen when the chat is unavailable. We'll continue to provide updates every 30 minutes.
- investigating Oct 24, 2025, 02:42 PM UTC
We are continuing to investigate this issue.
- monitoring Oct 24, 2025, 03:11 PM UTC
A fix has been implemented and we are currently monitoring the results
- monitoring Oct 24, 2025, 03:20 PM UTC
We're seeing that functionality has returned and we'll continue to monitor chat performance.
- resolved Oct 24, 2025, 03:46 PM UTC
This incident has been resolved.
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