Ada incident

Knowledge articles sync is not syncing in US cluster

Minor Vendor's status page →

Resolved after 1 hour 10 minutes, affecting AI Agent and APIs, on January 20, 2026.

monitoring Jan 20, 2026, 02:08 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Jan 20, 2026, 01:01 AM UTC
Resolved
Jan 20, 2026, 02:11 AM UTC
Duration
1h 10m
Detected by Pingoru
Jan 20, 2026, 01:01 AM UTC

Affected components

AI AgentAPIs

Update timeline

  1. investigating Jan 20, 2026, 01:01 AM UTC

    We are currently investigating this issue.

  2. identified Jan 20, 2026, 01:27 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 20, 2026, 02:08 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 20, 2026, 02:11 AM UTC

    This incident has been resolved.

Your product runs on more than Ada

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Cloudflare Amazon Web Services Twilio Stripe Slack Okta Figma GitHub Datadog Vercel OpenAI Google Cloud
Add your stack →