Ada incident
Azure PTU failing midstream causing handoffs in the Unified Reasoner
Major Vendor's status page →
Resolved after 11 minutes, affecting AI Agent, on March 5, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
AI Agent
Update timeline
- investigating Mar 05, 2026, 11:51 PM UTC
Issue: We are seeing an increase of handoffs across all clusters due to an upstream service provider. Who it affects: Conversations using the Unified Reasoner.
- identified Mar 05, 2026, 11:58 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 06, 2026, 12:01 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 06, 2026, 12:03 AM UTC
This incident has been resolved.
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