Resolved after 7 hours 31 minutes, affecting Web Application, on August 26, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Web Application
Update timeline
- investigating Aug 26, 2026, 06:29 PM UTC
Our engineering team is investigating an increased error rate associated with account signups. User that are signing up for an account may be seeing a free account instead of a new trial.
- monitoring Aug 26, 2026, 07:47 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 27, 2026, 02:00 AM UTC
This incident has been resolved.
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