Resolved after 7 hours 13 minutes, affecting API / ActivConnect and Data Ingestion, on October 20, 2026.
A fix has been implemented and the current backlog is being processed. Our engineering team is monitoring the results.
Affected components
API / ActivConnectData Ingestion
Update timeline
- investigating Oct 20, 2026, 02:41 PM UTC
Some users may be experiencing delays in insights reporting data. Our engineering team is looking into the issue.
- identified Oct 20, 2026, 03:29 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 20, 2026, 04:28 PM UTC
A fix has been implemented and the current backlog is being processed. Our engineering team is monitoring the results.
- resolved Oct 20, 2026, 09:55 PM UTC
This incident has been resolved.
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