ActivTrak incident

Elevated error rates on the Users configuration pages

Resolved after 1 hour 13 minutes, affecting Web Application, on September 29, 2026.

monitoring Sep 29, 2026, 08:58 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 29, 2026, 07:59 PM UTC
Resolved
Sep 29, 2026, 09:12 PM UTC
Duration
1h 13m
Detected by Pingoru
Sep 29, 2026, 07:59 PM UTC

Affected components

Web Application

Update timeline

  1. investigating Sep 29, 2026, 07:59 PM UTC

    We're experiencing an elevated level of application errors on the Users configuration pages and are currently looking into the issue.

  2. identified Sep 29, 2026, 08:24 PM UTC

    We have identified the issue and are working on the fix.

  3. monitoring Sep 29, 2026, 08:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 29, 2026, 09:12 PM UTC

    The issue has been resolved.

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