ActivTrak incident

Insight reports failing to load

Resolved after 51 minutes, affecting Web Application, on July 10, 2026.

monitoring Jul 10, 2026, 03:22 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 10, 2026, 03:03 PM UTC
Resolved
Jul 10, 2026, 03:55 PM UTC
Duration
51m
Detected by Pingoru
Jul 10, 2026, 03:03 PM UTC

Affected components

Web Application

Update timeline

  1. investigating Jul 10, 2026, 03:03 PM UTC

    Some users may be experiencing Insights based reports failing to load. Our engineering team is looking into the issue.

  2. identified Jul 10, 2026, 03:06 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 10, 2026, 03:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 10, 2026, 03:55 PM UTC

    The incident has been resolved.

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