ActivTrak incident

Increase error rates associated with group management settings page

Resolved after 45 minutes, affecting Web Application, on October 23, 2025.

resolved Oct 23, 2025, 05:35 PM UTC

Our engineering team has applied a fix and no longer see an increase in error rate.

Started
Oct 23, 2025, 04:50 PM UTC
Resolved
Oct 23, 2025, 05:35 PM UTC
Duration
45m
Detected by Pingoru
Oct 23, 2025, 04:50 PM UTC

Affected components

Web Application

Update timeline

  1. investigating Oct 23, 2025, 04:50 PM UTC

    Our engineering team is investigating an increase in error rates associated with group management settings pages.

  2. identified Oct 23, 2025, 04:59 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Oct 23, 2025, 05:35 PM UTC

    Our engineering team has applied a fix and no longer see an increase in error rate.

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