ActivTrak incident
Issues with user/group assignments managed through the AzureAD integration
Resolved after 20 hours 30 minutes, affecting Web Application, on December 12, 2025.
Our engineering team has validated the fix and re-enabled AzureAD integration syncs for all affected accounts.
Affected components
Update timeline
- investigating Dec 12, 2025, 09:55 PM UTC
Our engineering team is investigating an issue with user/group assignments that are managed through the AzureAD integration.
- identified Dec 13, 2025, 12:38 AM UTC
Our engineering team has identified the root cause of the issue and is working on a fix.
- identified Dec 13, 2025, 04:04 AM UTC
Our engineering team is actively working on a fix. Azure AD integration syncs are temporarily paused for all affected accounts and will be re-enabled once the fix is validated.
- resolved Dec 13, 2025, 06:25 PM UTC
Our engineering team has validated the fix and re-enabled AzureAD integration syncs for all affected accounts.
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