ActivTrak incident

Increased error rate associated with purchase estimation in the cart

Resolved after 3 hours 12 minutes, affecting Web Application, on February 27, 2026.

monitoring Feb 27, 2026, 08:23 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Feb 27, 2026, 05:29 PM UTC
Resolved
Feb 27, 2026, 08:42 PM UTC
Duration
3h 12m
Detected by Pingoru
Feb 27, 2026, 05:29 PM UTC

Affected components

Web Application

Update timeline

  1. investigating Feb 27, 2026, 05:29 PM UTC

    Our engineering team is investigating an increase in errors associated with estimation of purchases in the cart.

  2. monitoring Feb 27, 2026, 08:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 27, 2026, 08:42 PM UTC

    This incident has been resolved.

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