ActivTrak incident

Delayed Screenshot Data Ingestion

Resolved after 22 hours 32 minutes, affecting Data Ingestion, on May 7, 2026.

monitoring May 07, 2026, 06:30 PM UTC

A fix has been implemented and we are monitoring the results.

Started
May 07, 2026, 03:15 PM UTC
Resolved
May 08, 2026, 01:48 PM UTC
Duration
22h 32m
Detected by Pingoru
May 07, 2026, 03:15 PM UTC

Affected components

Data Ingestion

Update timeline

  1. investigating May 07, 2026, 03:15 PM UTC

    Some users may be experiencing delays with data collection of screenshots. Our engineering team is looking into the issue.

  2. identified May 07, 2026, 03:24 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 07, 2026, 06:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 08, 2026, 01:48 PM UTC

    This incident has been resolved.

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