ActivTrak incident
Delay in Insight report subscription email delivery and downloadable PDF Insight reports
Resolved after 1 day 17 hours, affecting Email Subscriptions, on April 22, 2025.
We are no longer seeing any delays in Insight report subscription email deliveries. We are also not seeing any errors with downloadable PDF Insight reports.
Affected components
Update timeline
- investigating Apr 22, 2025, 07:58 PM UTC
We're experiencing a delay in sending Insight report subscription emails and are currently looking into the issue.
- investigating Apr 23, 2025, 07:07 PM UTC
We're experiencing a delay in sending Insight report subscription emails and errors with downloadable PDF Insight Reports. We are continuing to looking into these issues.
- resolved Apr 24, 2025, 01:49 PM UTC
We are no longer seeing any delays in Insight report subscription email deliveries. We are also not seeing any errors with downloadable PDF Insight reports.
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