ActiveCampaign incident

Custom Objects for APAC customers.

Resolved after 5 days 9 hours, affecting Custom Objects, on July 10, 2026.

monitoring Jul 13, 2026, 08:42 AM UTC

The issue has been remediated and we are continue to monitor.

Started
Jul 10, 2026, 06:57 AM UTC
Resolved
Jul 15, 2026, 04:02 PM UTC
Duration
5d 9h
Detected by Pingoru
Jul 10, 2026, 06:57 AM UTC

Affected components

Custom Objects

Update timeline

  1. investigating Jul 10, 2026, 06:57 AM UTC

    Engineers are investigating an issue affecting Custom Objects for APAC customers. Additional information will be shared as the investigation progresses.

  2. investigating Jul 10, 2026, 07:25 AM UTC

    We are continuing to investigate this issue.

  3. identified Jul 10, 2026, 11:57 AM UTC

    Engineering has identified the issue and is working on resolution.

  4. identified Jul 10, 2026, 04:19 PM UTC

    Engineering is continuing to work on resolution.

  5. monitoring Jul 13, 2026, 08:42 AM UTC

    The issue has been remediated and we are continue to monitor.

  6. resolved Jul 15, 2026, 04:02 PM UTC

    This incident has been resolved.

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