ActiveCampaign incident

Whatsapp message responses delayed

Resolved after 3 hours 22 minutes, affecting WhatsApp, on October 8, 2026.

monitoring Oct 08, 2026, 02:29 PM UTC

The issue has been resolved and response messages are catching up now.

Started
Oct 08, 2026, 02:03 PM UTC
Resolved
Oct 08, 2026, 05:26 PM UTC
Duration
3h 22m
Detected by Pingoru
Oct 08, 2026, 02:03 PM UTC

Affected components

WhatsApp

Update timeline

  1. investigating Oct 08, 2026, 02:03 PM UTC

    We are aware of delays in receiving Whatsapp responses and engineering is actively investigating. Message sending is not impacted.

  2. identified Oct 08, 2026, 02:19 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 08, 2026, 02:29 PM UTC

    The issue has been resolved and response messages are catching up now.

  4. resolved Oct 08, 2026, 05:26 PM UTC

    All delayed messages have caught up.

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