ActiveCampaign incident

High error rate on US region

Resolved after 7 hours 21 minutes, affecting API Availability and ARC & ARC Services and 1 more, on June 1, 2026.

resolved Jun 01, 2026, 09:29 PM UTC

This incident was resolved about 1:29pm CT. No further impact has been observed.

Started
Jun 01, 2026, 02:07 PM UTC
Resolved
Jun 01, 2026, 09:29 PM UTC
Duration
7h 21m
Detected by Pingoru
Jun 01, 2026, 02:07 PM UTC

Affected components

API AvailabilityARC & ARC ServicesAutomationsCampaignsConversationsCRMCustom ObjectsCustom ReportsE-commerceIntegrations

Update timeline

  1. monitoring Jun 01, 2026, 02:07 PM UTC

    Engineers are responding to a high error rate currently impacting the Hosted Legacy API, resulting in failed Web API requests. To restore full functionality, Engineers reverted the platform to the previous stable version.

  2. resolved Jun 01, 2026, 09:29 PM UTC

    This incident was resolved about 1:29pm CT. No further impact has been observed.

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