ActiveCampaign incident
Engineers are actively investigating reports of partners being unable to login to their partner portal
Major Vendor's status page →
Resolved after 2 hours 24 minutes, affecting ARC & ARC Services and ARC & ARC Services and 1 more, on November 5, 2025.
Engineers have applied a fix and are monitoring. Partners should now be able to access the partner portal as expected.
Affected components
ARC & ARC ServicesARC & ARC ServicesARC & ARC Services
Update timeline
- investigating Nov 05, 2025, 10:59 AM UTC
We are currently investigating this issue.
- identified Nov 05, 2025, 11:37 AM UTC
Engineers have identified the root cause and are working on implementing a fix.
- monitoring Nov 05, 2025, 12:58 PM UTC
Engineers have applied a fix and are monitoring. Partners should now be able to access the partner portal as expected.
- resolved Nov 05, 2025, 01:24 PM UTC
Engineering and support has confirmed that the issue is resolved.
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