ActiveCampaign incident
Issues with Automations and Campaign Link Tracking
Resolved after 3 hours 2 minutes, affecting Automations and Campaigns, on November 6, 2025.
Both automation and campaign link tracking issues have been resolved and there is no continuing impact. We are watching closely for any return of these issues.
Affected components
Update timeline
- investigating Nov 06, 2025, 08:47 PM UTC
We are aware of issues with tracked links in campaigns from customers in the US. Engineers are actively engaged and investigating the issue.
- investigating Nov 06, 2025, 08:57 PM UTC
We are continuing to investigate this issue. We see that automations are impacted as well. Engineers are continuing to investigate.
- investigating Nov 06, 2025, 08:59 PM UTC
We are continuing to investigate this issue.
- identified Nov 06, 2025, 09:08 PM UTC
The issue has been identified and engineers are working to fully resolve the issue now.
- identified Nov 06, 2025, 09:17 PM UTC
Link tracking is mostly restored. Engineers are continuing to work towards full resolution.
- monitoring Nov 06, 2025, 09:36 PM UTC
Both automation and campaign link tracking issues have been resolved and there is no continuing impact. We are watching closely for any return of these issues.
- resolved Nov 06, 2025, 11:50 PM UTC
This incident has been resolved.
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