Resolved after 1 day 9 hours, affecting SMS, on December 13, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
SMS
Update timeline
- investigating Dec 13, 2025, 03:42 PM UTC
We are aware of an increased rate of SMS delivery failures and engineers are actively investigating. Failed deliveries are accurately reported in your account and are not charged.
- monitoring Dec 13, 2025, 08:09 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 15, 2025, 12:56 AM UTC
This incident has been resolved.
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