ActiveCampaign incident

Increase in Failures Using the API

Resolved after 28 minutes, affecting API Availability, on December 27, 2025.

identified Dec 27, 2025, 05:22 PM UTC

We are continuing to work on a fix for this issue.

Started
Dec 27, 2025, 05:00 PM UTC
Resolved
Dec 27, 2025, 05:28 PM UTC
Duration
28m
Detected by Pingoru
Dec 27, 2025, 05:00 PM UTC

Affected components

API Availability

Update timeline

  1. investigating Dec 27, 2025, 05:00 PM UTC

    Engineers have been alerted to an increased rate of failures coming from the API. We are actively looking into the issue now.

  2. identified Dec 27, 2025, 05:02 PM UTC

    The root issue has been identified and engineers are working to fix the problem now.

  3. identified Dec 27, 2025, 05:22 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Dec 27, 2025, 05:28 PM UTC

    This incident has been resolved.

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