ActiveCampaign incident

Contact Bulk Edits

Minor Vendor's status page →

Resolved after 9 hours 2 minutes, affecting CRM and CRM and 1 more, on January 9, 2026.

identified Jan 09, 2026, 06:55 PM UTC

We are continuing to work on a fix for this issue.

Started
Jan 09, 2026, 03:59 PM UTC
Resolved
Jan 10, 2026, 01:01 AM UTC
Duration
9h 2m
Detected by Pingoru
Jan 09, 2026, 03:59 PM UTC

Affected components

CRMCRMCRM

Update timeline

  1. investigating Jan 09, 2026, 03:59 PM UTC

    Users may experience issues making Bulk Edits to Contacts when targeting contacts through advance search (a segmentation). Engineers are investigating the issue.

  2. identified Jan 09, 2026, 05:43 PM UTC

    Engineers have identified a solution, to mitigate bulk edit changes not saving properly.

  3. identified Jan 09, 2026, 06:55 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Jan 10, 2026, 01:01 AM UTC

    This incident has been resolved.

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