Resolved after 6 days 18 hours, affecting Custom Reports, on February 10, 2026.
The Engineering team has resolved the reporting analytics issue and will continue to closely monitor performance and stability to ensure continued service reliability.
Affected components
Update timeline
- investigating Feb 10, 2026, 04:40 PM UTC
Our engineering team has identified an issue affecting reporting analytics for a segment of our users. We are investigating the root cause and will provide further updates as more information becomes available.
- investigating Feb 10, 2026, 06:02 PM UTC
Engineers are continuing to investigating the root cause. Additional updates will be provided as more information becomes available.
- investigating Feb 10, 2026, 07:06 PM UTC
Engineers are continuing to investigating the root cause. Additional updates will be provided as more information becomes available
- identified Feb 11, 2026, 01:23 PM UTC
The Engineering team is actively working to resolve the identified issue. Additional status updates will be provided as they become available.
- identified Feb 12, 2026, 12:35 PM UTC
The Engineering team is continuing work to resolve the identified issue. Additional status updates will be provided as they become available.
- monitoring Feb 12, 2026, 04:28 PM UTC
The Engineering team has resolved the reporting analytics issue and will continue to closely monitor performance and stability to ensure continued service reliability.
- resolved Feb 17, 2026, 10:47 AM UTC
This incident has been resolved.
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