ActiveCampaign incident

Automations Builder Loading Issue

Resolved after 1 hour 4 minutes, affecting Automations and Automations and 1 more, on April 13, 2026.

identified Apr 13, 2026, 08:10 PM UTC

The issue has been identified and a fix is being implemented.

Started
Apr 13, 2026, 08:07 PM UTC
Resolved
Apr 13, 2026, 09:12 PM UTC
Duration
1h 4m
Detected by Pingoru
Apr 13, 2026, 08:07 PM UTC

Affected components

AutomationsAutomationsAutomations

Update timeline

  1. investigating Apr 13, 2026, 08:07 PM UTC

    The automation blocks are not currently loading in the Automations Builder. This does not impact your saved, active automations. Engineers are working to resolve the issue

  2. identified Apr 13, 2026, 08:10 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Apr 13, 2026, 09:12 PM UTC

    this incident is now resolved. customers should see their automations load.

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