ActiveCampaign incident
ActiveCampaign platform unavailable for some Accounts
Resolved after 2 hours 2 minutes, affecting API Availability and Platform Availability, on June 19, 2025.
Monitoring has shown that the implemented fix has sustained mitigation of the issue. Incident is now resolved.
Affected components
Update timeline
- identified Jun 19, 2025, 10:01 AM UTC
Engineers have detected delays or unavailability with access to the ActiveCampaign platform. Engineers are actively investigating the issue and working to restore normal service levels as soon as possible. This outage is impacting multiple services and features, which may result in slower response times or errors.
- identified Jun 19, 2025, 10:14 AM UTC
Engineers are aware of and actively resolving intermittent errors on the platform and associated APIs. A path towards resolution has been identified and a fix is in progress.
- monitoring Jun 19, 2025, 10:52 AM UTC
The fix has been implemented and the platform has stabilized. The engineering team will be monitoring closely to ensure enduring resolution.
- resolved Jun 19, 2025, 12:03 PM UTC
Monitoring has shown that the implemented fix has sustained mitigation of the issue. Incident is now resolved.
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