Resolved after 2 hours 59 minutes, affecting Payments API and Components and 1 more, on August 15, 2026.
Authorisation rates on the Mastercard network have returned to normal levels. We are monitoring to confirm full recovery.
Affected components
Update timeline
- investigating Aug 15, 2026, 05:29 AM UTC
We are currently investigating an issue affecting payments processed on the Mastercard network. Affected transactions may be declined or fail to complete. We will provide an update within 30 minutes.
- identified Aug 15, 2026, 05:35 AM UTC
We have confirmed that this is an issue on the Mastercard network affecting transaction processing. Visa and other card schemes are unaffected.
- monitoring Aug 15, 2026, 05:38 AM UTC
Authorisation rates on the Mastercard network have returned to normal levels. We are monitoring to confirm full recovery.
- resolved Aug 15, 2026, 08:29 AM UTC
This incident has been resolved.
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