Acquired incident

We are currently investigating elevated failure rates affecting card payments

Resolved after 1 hour 19 minutes, affecting Payments API and Components and 1 more, on September 4, 2026.

monitoring Sep 04, 2026, 03:07 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 04, 2026, 01:47 AM UTC
Resolved
Sep 04, 2026, 03:07 AM UTC
Duration
1h 19m
Detected by Pingoru
Sep 04, 2026, 01:47 AM UTC

Affected components

Payments APIComponentsHubHosted CheckoutCardsHosted Payment PageCard API

Update timeline

  1. investigating Sep 04, 2026, 01:47 AM UTC

    We are currently investigating elevated failure rates affecting card payments

  2. identified Sep 04, 2026, 02:06 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Sep 04, 2026, 03:01 AM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Sep 04, 2026, 03:07 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Sep 04, 2026, 03:07 AM UTC

    This incident has been resolved.

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