Acquired incident

Elevated Declined Transactions

Resolved after 19 minutes, affecting Payments API, on September 11, 2026.

monitoring Sep 11, 2026, 10:12 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 11, 2026, 10:04 AM UTC
Resolved
Sep 11, 2026, 10:23 AM UTC
Duration
19m
Detected by Pingoru
Sep 11, 2026, 10:04 AM UTC

Affected components

Payments API

Update timeline

  1. investigating Sep 11, 2026, 10:04 AM UTC

    We are currently experiencing elevated declined transactions, we are investigating the issue.

  2. monitoring Sep 11, 2026, 10:12 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 11, 2026, 10:23 AM UTC

    This incident has been resolved.

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