Acquired incident

Card Processing Issues

Resolved on August 13, 2026.

resolved Aug 13, 2026, 05:40 AM UTC

We are currently experiencing issues with 3D Secure authentication affecting card processing due to a failure in a downstream provider. This has caused cardholder present transactions to fail with card not enrolled errors. The upstream provider has recovered as of 06:15, and transactions are flowing successfully again.

Started
Aug 13, 2026, 04:27 AM UTC
Resolved
Aug 13, 2026, 04:27 AM UTC
Duration
–
Detected by Pingoru
Aug 13, 2026, 04:27 AM UTC

Update timeline

  1. resolved Aug 13, 2026, 05:40 AM UTC

    We are currently experiencing issues with 3D Secure authentication affecting card processing due to a failure in a downstream provider. This has caused cardholder present transactions to fail with card not enrolled errors. The upstream provider has recovered as of 06:15, and transactions are flowing successfully again.

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