Resolved on July 23, 2026.
We experienced an interruption to our 3DSv2 service between 11:16am and 11:25am, causing card_not_enrolled responses. Our team were immediately alerted, and mitigations were put in place to increase system capacity. Card processing which does not use 3DSv2 (such as MOTO, Recurring, Apple Pay and Cryptogram Google Pay) was not affected.
Update timeline
- resolved Jul 23, 2026, 12:15 PM UTC
We experienced an interruption to our 3DSv2 service between 11:16am and 11:25am, causing card_not_enrolled responses. Our team were immediately alerted, and mitigations were put in place to increase system capacity. Card processing which does not use 3DSv2 (such as MOTO, Recurring, Apple Pay and Cryptogram Google Pay) was not affected.
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