Acquired incident

Third-party 3D Secure issue affecting some card payments

Resolved after 44 minutes, affecting Cards, on June 7, 2026.

monitoring Jun 07, 2026, 01:23 PM UTC

The issue appears to resolved and we are monitoring the results.

Started
Jun 07, 2026, 12:40 PM UTC
Resolved
Jun 07, 2026, 01:24 PM UTC
Duration
44m
Detected by Pingoru
Jun 07, 2026, 12:40 PM UTC

Affected components

Cards

Update timeline

  1. investigating Jun 07, 2026, 12:40 PM UTC

    We are investigating intermittent failures affecting 3D Secure (3DS) authentication on a small proportion of card transactions, caused by an issue with a third-party provider. Most payments are processing normally. Affected transactions may need to be retried. We are working with the provider to resolve this and will post an update shortly.

  2. monitoring Jun 07, 2026, 01:23 PM UTC

    The issue appears to resolved and we are monitoring the results.

  3. resolved Jun 07, 2026, 01:24 PM UTC

    This incident has been resolved.

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