Resolved after 1 hour 32 minutes, affecting Components and Hosted Checkout and 1 more, on November 12, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
ComponentsHosted CheckoutCardsHosted Payment PageCard API
Update timeline
- investigating Nov 12, 2025, 02:25 PM UTC
We are currently investigating a service degradation affecting Trust Payments MIDs. Where multiple acquirers are configured, transactions have been automatically rerouted to maintain processing continuity. Merchants with only a Trust Payments MID may experience intermittent transaction errors during this time.
- investigating Nov 12, 2025, 02:26 PM UTC
We are continuing to investigate this issue.
- monitoring Nov 12, 2025, 03:30 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 12, 2025, 03:58 PM UTC
This service degradation has now been resolved.
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