Resolved after 3 hours 15 minutes, affecting Payments API, on May 12, 2026.
Cashflows have confirmed that a fix has been implemented and the issue is now resolved. We have re-enabled Cashflows MIDs and transactions should be processing as normal.
Affected components
Update timeline
- investigating May 12, 2026, 01:35 PM UTC
We are currently investigating a potential issue affecting cashflows. We are working to identify the cause and will provide a further update as soon as possible.
- identified May 12, 2026, 01:41 PM UTC
We have confirmed that this is an issue on the part of Cashflows. We have enabled load balancing as a mitigation measure, if you have alternative acquirers available.
- monitoring May 12, 2026, 02:10 PM UTC
Cashflows have confirmed that a fix has been implemented and the issue is now resolved. We have re-enabled Cashflows MIDs and transactions should be processing as normal.
- resolved May 12, 2026, 04:50 PM UTC
This incident has been resolved.
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