Acquired incident

Service degradation in card processing

Major Vendor's status page →

Resolved after 2 hours 6 minutes, affecting Payments API and Card API, on March 19, 2025.

monitoring Mar 19, 2025, 10:00 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Mar 19, 2025, 08:16 AM UTC
Resolved
Mar 19, 2025, 10:23 AM UTC
Duration
2h 6m
Detected by Pingoru
Mar 19, 2025, 08:16 AM UTC

Affected components

Payments APICard API

Update timeline

  1. investigating Mar 19, 2025, 09:20 AM UTC

    We are currently investigating this issue.

  2. investigating Mar 19, 2025, 09:29 AM UTC

    We are continuing to investigate this issue.

  3. identified Mar 19, 2025, 10:00 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Mar 19, 2025, 10:00 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Mar 19, 2025, 10:23 AM UTC

    This incident has been resolved.

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