24Pet incident

PetPoint Performance Slow

Minor Vendor's status page →

Resolved after 7 days 22 hours, affecting PetPoint Application, on February 26, 2026.

monitoring Feb 26, 2026, 11:07 PM UTC

We are continuing to monitor for any further issues.

Started
Feb 26, 2026, 09:56 PM UTC
Resolved
Mar 06, 2026, 08:19 PM UTC
Duration
7d 22h
Detected by Pingoru
Feb 26, 2026, 09:56 PM UTC

Affected components

PetPoint Application

Update timeline

  1. identified Feb 26, 2026, 09:56 PM UTC

    Some users may be experiencing slower response times in PetPoint. Our team is working to resolve the issue. Updates will posted as they are received. Thank you!

  2. identified Feb 26, 2026, 09:56 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Feb 26, 2026, 11:07 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Feb 26, 2026, 11:07 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Mar 06, 2026, 08:19 PM UTC

    This incident has been resolved.

Your product runs on more than 24Pet

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Cloudflare Amazon Web Services Twilio Stripe Slack Okta Figma GitHub Datadog Vercel OpenAI Google Cloud
Add your stack →