Resolved after 25 days 23 hours, affecting ImageEntry and Knowledge Rocket 3 and 1 more, on March 19, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
ImageEntryKnowledge Rocket 3Pet Academy24Petconnect.com
Update timeline
- investigating Mar 19, 2026, 04:25 PM UTC
Some users may be experiencing issues with Knowledge Rocket 3 (KR3). Our team is currently investigating, and we will post updates as they are available.
- monitoring Mar 24, 2026, 03:43 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 14, 2026, 04:04 PM UTC
This incident has been resolved.
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