Resolved after 3 days 23 hours, affecting PetPoint Application and Pet Assistant and 1 more, on June 18, 2026.
Software Support will be CLOSED Friday, June 19th Normal business hours will resume on Monday, June 22nd The Enhanced Support Emergency phone line will be monitored during this time.
Affected components
PetPoint ApplicationPet AssistantChameleonPet Professional Portal24PetconnectEVE for Clinics24PetShelter24PetRescue
Update timeline
- monitoring Jun 18, 2026, 01:40 PM UTC
Software Support will be CLOSED Friday, June 19th Normal business hours will resume on Monday, June 22nd The Enhanced Support Emergency phone line will be monitored during this time.
- resolved Jun 22, 2026, 01:27 PM UTC
This incident has been resolved.
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