24Pet incident

Pet Professional Portal Outage

Resolved after 4 days 17 hours, affecting Pet Professional Portal, on July 1, 2026.

identified Jul 01, 2026, 06:34 PM UTC

We have been notified that the Pet Professional Portal is experiencing a full outage. The underlying issue has been identified and the Development team is aiming to have the issue corrected by the end of the day today. Thank you for your patience.

Started
Jul 01, 2026, 06:34 PM UTC
Resolved
Jul 06, 2026, 12:23 PM UTC
Duration
4d 17h
Detected by Pingoru
Jul 01, 2026, 06:34 PM UTC

Affected components

Pet Professional Portal

Update timeline

  1. identified Jul 01, 2026, 06:34 PM UTC

    We have been notified that the Pet Professional Portal is experiencing a full outage. The underlying issue has been identified and the Development team is aiming to have the issue corrected by the end of the day today. Thank you for your patience.

  2. resolved Jul 06, 2026, 12:23 PM UTC

    This incident has been resolved.

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