Resolved after 4 days 23 hours, affecting Pet Assistant and Chameleon and 1 more, on July 1, 2026.
Software Support will be CLOSED Thursday, July 2nd and Friday, July 3rd. Normal business hours will resume on Monday, July 6th. The Enhanced Support Emergency phone line will be monitored during this time.
Affected components
Pet AssistantChameleonPet Professional Portal24PetconnectSoftware Support24PetShelter24PetRescue
Update timeline
- monitoring Jul 01, 2026, 12:50 PM UTC
Software Support will be CLOSED Thursday, July 2nd and Friday, July 3rd. Normal business hours will resume on Monday, July 6th. The Enhanced Support Emergency phone line will be monitored during this time.
- resolved Jul 06, 2026, 12:23 PM UTC
This incident has been resolved.
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