24Pet incident

PetPoint Reports and Reports Website Outage

Resolved after 18 hours 6 minutes, affecting Reports, on August 20, 2026.

monitoring Aug 20, 2026, 08:28 PM UTC

A fix has been implemented and we are monitoring the result. All standard Reports appear to be working as expected at this time.

Started
Aug 20, 2026, 08:09 PM UTC
Resolved
Aug 21, 2026, 02:16 PM UTC
Duration
18h 6m
Detected by Pingoru
Aug 20, 2026, 08:09 PM UTC

Affected components

Reports

Update timeline

  1. investigating Aug 20, 2026, 08:09 PM UTC

    We have received several reports of various Reports (Medical View Report, AVRs, etc.) as well as the Reports website are currently down. We are investigating the cause and a solution. Updates will be posted here as they become available. Thank you for your patience.

  2. monitoring Aug 20, 2026, 08:28 PM UTC

    A fix has been implemented and we are monitoring the result. All standard Reports appear to be working as expected at this time.

  3. resolved Aug 21, 2026, 02:16 PM UTC

    This incident has been resolved.

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