Resolved after 1 day 15 hours, affecting Nationwide City Fibre and POPs and 1 more, on March 26, 2026.
This incident was resolved at 01:00 on the 27th March. We apologise the the inconvenience caused during this period of works.
Affected components
Nationwide City FibrePOPsBasingstokeMonk Sherborne
Update timeline
- investigating Mar 26, 2026, 07:10 PM UTC
Linked to ongoing maintenance we are seeing authentication failures for Internet services. Our team are investigating as a priority over the maintenance and aim to restore services shortly.
- resolved Mar 28, 2026, 11:03 AM UTC
This incident was resolved at 01:00 on the 27th March. We apologise the the inconvenience caused during this period of works.
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