Resolved after 1 day 5 hours, affecting POPs and Overton, on October 20, 2026.
The engineers have completed their investigation restored connectivity and are monitoring for stability. This incident is now pending closure one stability is confirmed.
Affected components
Update timeline
- investigating Oct 20, 2026, 10:02 AM UTC
Some customers connected to our Overton POP are currently experiencing a loss of service. Engineers are investigating to identify thge router cause. Updates to follow in the next hour.
- monitoring Oct 20, 2026, 10:22 AM UTC
The engineers have completed their investigation restored connectivity and are monitoring for stability. This incident is now pending closure one stability is confirmed.
- resolved Oct 21, 2026, 03:16 PM UTC
Following a period of monitoring, this incident is now being closed.
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