Resolved after 19 hours 36 minutes, affecting Network Core and Nationwide City Fibre and 1 more, on July 5, 2026.
This incident is resolved, network is stable. A root cause analysis will come out in due course
Affected components
Update timeline
- investigating Jul 05, 2026, 03:47 PM UTC
We are aware of an ongoing incident - our monitoring has detected reachability issues for portions of the internet. Our team is investigating now.
- investigating Jul 05, 2026, 04:05 PM UTC
Our team have investigated and we are seeing recovery across the network - Apologies for the inconvenience this has caused for the past 30 minutes. We will continue to investigate and provide further details. Our team are monitoring the network for further issues, everything should be restored now.
- resolved Jul 06, 2026, 11:23 AM UTC
This incident is resolved, network is stable. A root cause analysis will come out in due course
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